Returns & Exchanges
At NagaBazaarTM, we take pride in the quality of our authentic food products; however, due to the perishable nature of our goods, we only accept returns for items that arrive damaged or incorrect. Please contact our support team within 24 hours of delivery to initiate a claim for a refund or replacement.
Document the Issue
Take clear photos of the damaged product and the original packaging including the shipping label.
Contact Support
Email our customer service team at [email protected] with your order number and the attached evidence.
Review Process
Our quality assurance team will review your claim within 48 hours to verify the defect or shipping error.
Resolution
Once approved, we will issue a full refund to your original payment method or dispatch a fresh replacement at no extra cost.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing